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RESPONSIBLE GAMING CODE OF CONDUCT
Thousands of responsible adults enjoy legalized gambling in its many forms throughout Minnesota. Shooting Star Casino is just one of the venues that state residents and visitors come to for entertainment, dining and lodging. It is our desire and intent that our guests treat casino gaming the same way they treat other forms of recreation – as a pleasant pastime, not a way of life.
Promoting responsible gaming is important to the White Earth Band of Ojibwe Indians and all of our Casino management and employees. Our longstanding position has been that guests should budget their time and money responsibly, and enjoy Casino games solely for fun. We are committed to reflecting these beliefs throughout everything we do – from our advertising and marketing to the ways in which we interact with those who visit our casino every day.
The following Code of Commitment extends to our employees, guests and all who come in contact with information about Shooting Star Casino.
PLEDGE TO OUR EMPLOYEES
Shooting Star Casino will…
- Educate new employees on responsible gaming;
- Train gaming floor employees on responsible gaming and provide periodic refresher training;
- Make available brochures describing responsible gaming and where to find assistance; and
- Post responsible gaming awareness signage bearing a toll-free helpline number at various locations where employees congregate.
PLEDGE TO OUR GUESTS
To promote responsible gaming, Shooting Star Casino will…
- Place information on the Web site describing responsible gaming and where to find assistance;
- Display information in gaming areas and at ATMs, including signage that can be easily read bearing a toll-free helpline number;
- Make available information generally explaining the probabilities of winning or losing at the various games offered by the Casino;
- Provide opportunities for patrons to request in writing that they not be sent promotional mailings; and
- Reserve the right to exclude a patron from gaming, without a request from the patron.
To prevent underage gambling and unattended minors in casinos, Shooting Star Casino will…
- Make diligent efforts to prevent underage individuals from loitering in the gaming area of the Casino;
- Communicate the legal age to gamble through appropriate signage and/or brochures; and
- Provide employee training for dealing with unattended children, underage gambling, and the purchase and consumption of alcohol and tobacco by minors.
To serve alcoholic beverages responsibly, Shooting Star Casino will…
- Make a diligent effort not to permit gaming by a visibly intoxicated patron.
To advertise responsibly, Shooting Star Casino’s advertising and marketing will…
- Contain a responsible gaming message and/or toll-free helpline number where practical;
- Strictly comply with all state and federal standards to make no false or misleading claims;
- Portray casino gaming and casino customers in a responsible manner, ensuring advertising and marketing materials are designed for adults who choose to play casino games; and
- Be consistent with contemporary local standards of decorum and decency, and not degrade the image, form or status of women, men or any ethnic, minority or other group.
Casino advertising and marketing materials will not…
- Contain cartoon figures, symbols, celebrity/entertainer endorsements and/or language designed to appeal specifically to children and minors;
- Feature current collegiate athletes;
- Feature anyone who is or appears to be below the legal age to participate in gaming activity;
- Contain claims or representations that gaming activity will guarantee an individual’s social, financial or personal success;
- Be placed in media where most of the audience is reasonably expected to be below the legal age to participate in gaming activity;
- Imply or suggest any illegal activity of any kind;
- Be placed in media specifically oriented to children and/or minors;
- Appear adjacent to, or in close proximity to, comics or other youth features, to the extent possible;
- Be placed at any venue where most of the audience is normally expected to be below the legal age to participate in gaming activity;
- Promote our Casino at any event where the majority of the audience is reasonably expected to be below the legal age to gamble in a casino;
- Advertise our products or brands in college or university newspapers;
- State or imply that casino gambling is an acceptable means of satisfying work or family commitments;
- Portray individuals who are intoxicated, who are compelled to gamble, who have lost control of their faculties or who have become separated from reality; or
- Suggest in any way that excessive, irresponsible or illegal gambling is an amusing or acceptable behavior.
COMPLIANCE
This Code of Commitment will be made available to all Casino employees and advertising/marketing service providers whose responsibility it is to promote Shooting Star Casino.
A Code Review Board comprised of Casino management and employees will meet annually to evaluate compliance with the Code and institute corrective measures, if necessary. The Board will also meet as necessary to consider concerns filed by interested parties. If evidence exists that advertising or marketing material is in violation of the Code, the material will be withdrawn.
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