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A little knowledge can bring a lot of rewards.
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Curious about Star Rewards? We probably have you covered. With a quick glance at our Star Rewards FAQs, you’ll learn just about everything you’ll need to know about using and getting the most from Star Rewards. Still have a question? No problem. Just e-mail us and we’ll promptly reply with an answer.
How much does it cost to join Star Rewards?
Who can sign up for Star Rewards?
How do I earn points?
What games can I play to earn points?
Can I share or give my Star Points away?
Can I give my rewards to others?
How long will my points last?
How long do my complimentary rewards last?
Can I redeem my points for cash at any time?
How/why does my member status change?
What if my Star Rewards card didn’t record my points?
What do I do if I lose my Star Rewards card?
How much does it cost to join Star Rewards?
Star Rewards is free to join and has no annual fees to renew. Status is determined by the number of Star Rewards points that a guest earns by playing at Shooting Star CasinoSM. Changes in play may cause a player’s membership level to change from year to year.
Who can sign up for Star Rewards?
Applicants must be 18 years of age.
How do I earn points?
Star Reward points are accrued through play at Shooting Star Casino. The more you play, the more points you can earn.
What games can I play to earn points?
Players accrue Star Reward points by playing Slots, Table Games, Poker and Bingo. When playing a table game, it is the member’s responsibility to ensure a supervisor is aware of their play.
Can I share or give my Star Points away?
No. Star Rewards points may not be given, traded, sold or in any other way transferred to another Star Rewards member.
Can I give my rewards to others?
Premiums or free gifts may not be transferred to other Star Rewards members or Shooting Star guests unless stated upon receipt. For example, “free meals for Star Rewards members and their guests.” This may be shared, but the Star Rewards player must be among those redeeming the reward.
How long will my points remain valid?
Star Rewards points expire 15 months after the last valid Star Rewards point is earned.
How long do my complimentary offers last?
Complimentary rewards, such as a free buffet meal for two, will be valid for 24 hours from issuance.
Can I redeem my points for cash at any time?
With cash-back play, Star Rewards points can be redeemed for cash. However, points must be redeemed in $20 increments.
How/why does my member status change?
Membership status is determined by Star Rewards points earned in a given year. As this totals change, yearly status may be adjusted up or down as needed to match your play.
What if my Star Rewards card didn’t record my points?
It is the member’s responsibility to make sure their Star Rewards card is used properly and recording the correct number of points. Any play without proper use of the card will not accrue points or be adjusted.
What do I do if I lose my Star Rewards card?
Star Reward cards can be replaced at the Star Rewards Center, free of charge, with no loss of points.
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*All benefits based on play |
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