Health and Safety Updates – Canadian Guest Info
Indulge in relaxing therapies and treatments designed to rejuvenate your body, mind and spirit. Using our exclusive Sereniitee Spa products, our skilled and attentive staff will pamper you from head to toe. Take advantage of our signature line of Sereniitee Spa products and gift packages to take a feeling of Sereniitee home with you!
Star Rewards member age 50+ receive 50% off one regular priced Individual spa service**
Walk-ins are welcome. However, we highly recommend that you make reservations in advance to ensure the best spa experience.
As a courtesy to other guests and therapists, please let us know 24 hours in advance to reschedule or cancel an appointment to avoid being charged for a scheduled appointment. Please note that if you arrive late for your appointment, it will end as scheduled to prevent delaying the scheduled guest.
The Serenitee Spa is for adults 18 years or older. Those 17 years or younger may enjoy select spa services if accompanied by a parent or legal guardian.
All guests receiving treatments at Serenitee are provided a locker, plush robes, sandals, towels, amenities and hair dryers. Hotel guests, please leave jewelry and other valuables in your room. Our day guests are responsible for any items left in the locker room.
Your comfort is our utmost priority. We provide private areas where you can disrobe and get dressed discretely and comfortably.
Drink plenty of water prior to your appointment. Women, please wear either a two-piece swim suit (non-slick) or panties (cotton) and a bra during the wrap (a regular bra is preferred to a sports bra). Men, please wear briefs or boxer briefs. Have dry undergarments to wear afterwards.
Please arrive 20 minutes prior to your appointment in order to check in, change into a robe, complete paperwork and relax before enjoying services in our Tranquility Lounge.
We provide complimentary beverages and healthy snacks in the Tranquility Lounge.
Please inform the front desk and your service providers if you are pregnant so we can customize your service for you and your baby.
Our gift certificates are perfect for any occasion and may be used towards our spa services or retail products.