community newsroom

Shooting Star Welcomes You Back to Fun!

Latest update: ALL of our slots on the gaming floor are ON and available to play!

 

Shooting Star, Mahnomen and Bagley was given the go ahead to turn on all slot machines on our gaming floors. This is one change since opening that White Earth Tribal leadership and the EOC has approved. We are also allowing children on property again, they are allowed in the hotel and restaurants, and have moved to thermal imaging scanners to help with the scanning process. We continue to focus on guest and team member safety measures as we keep moving forward. Masks are required when inside, as well as an ID to enter and we encourage everyone to practice CDC guidelines to help stop the spread of COVID 19.

Thank you to everyone who has visited us in the last two months. And if you haven’t been back, when you feel you’re ready to join us, our STAR team will be ready to welcome you back. We will do our part to make every effort to give you a fun, and safe, entertainment experience.

At Shooting Star, we pride ourselves on being a STAR in the community. The decision to close our doors for the first time in 28 years since opening in May of 1992 was not an easy one. We want to thank our guests and team for the overwhelming support and continued loyalty throughout this difficult time for all.

Please see our detailed reopening plan here.

Please see our health and sanitation guidelines here. 

Continued updates will be available in the Community Newsroom on our website.

Thank you to our guests, team and community-
Scott Stevens, General Manager

– Team member questions, please contact Human Resources 218-936-2549 or your department.

Additional resources:

CDC guidelines to help stop the spread of coronavirus

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Avoid close contact with people who are sick.

Refer to these resources for reliable information about COVID-19 as it becomes available:

 

UPDATES & FAQs

General Reopening Questions and Answers

Q: How are you keeping the property clean?

A:  The health and safety of our guests and team members are always our top priority. We are taking rigorous sanitary and safety measures to safely welcome you back to Shooting Star Casino. Housekeeping will clean rooms with enhanced cleaning protocols after each guest checks out. Each operating department has its own customized set of procedures. For more details, please see our health and sanitation guidelines.

Q: How is physical distancing being addressed?

A: To resume operations in the safest way possible, we will re-open with limited venues, occupancy, and hours. We meet or exceed state and local health authority guidelines on proper physical distancing. We will offer reduced seating capacities in eating areas, slot machines are reconfigured, table games have removed chairs and the event spaces remain temporarily closed. Internally, our team will be using the same protocols in uniform areas, training classrooms, and any high-density areas.

Q: Will a photo ID be required to enter Shooting Star Casino?

A: Yes, a photo ID is required to enter, as part of the screening process. We will not allow anyone to enter without a photo ID. To be able to claim a jackpot a photo ID will also be needed.

Q: What precautions has Shooting Star undertaken during the closure?

A: Out of an abundance of caution amid the COVID-19 concern, we have adhered to all guidelines and directives given to us by the Centers for Disease Control (CDC), World Health Organization (WHO) and other government agencies, and have gone well beyond in an effort to keep our guests and team members safe. Cleaning efforts and health practices will continue putting your health first, even when guests are not present.

Q: How can you ensure the safety of guests?

A: Entrances will be monitored, and guests will be screened upon entering, including temperature checks and questions. Masks are required, and guests are asked to bring their own. If guests do not have a mask, Shooting Star will provide one. For the safety of our guests and our staff, STAR team members will always wear masks. Signs will guide you to always stay six feet from other guests. Hand sanitizing stations will be located throughout the property, and the STAR team will frequently clean and sanitize high-touch areas during operating hours.

Q: Do I have to wear a mask? What about when I’m drinking?

A: Masks are required, and guests are asked to bring their own. If guests do not have a mask, Shooting Star will provide one. STAR team members will wear masks for their safety and yours.

Q: Will I be able to smoke at the Casino?

A: Smoking will not be permitted inside the casino, hotel, and restaurants to ensure the health and safety of our guests and team members at both Mahnomen and Bagley. Smoking is permitted outside while maintaining a physical distance of six feet.

Q: Can I bring my child or a minor to the casino with me?

A: We are now allowing kids in the hotel and restaurants. Children under 2 should not wear a mask.  Children 2-4 may wear a mask if they choose to.  Children 5 and over must wear a mask.  Please keep in mind the pool is not open at this time.

Q: What food and beverage options are available?

A: Mino Wiisini will be open for to-go orders seven days a week 11 a.m. – 2 a.m. Smoke BBQ & Brew will be open Sunday-Thursday, 8 a.m.-9 p.m. and Friday-Saturday, 8 a.m.-11 p.m. Bar will be open seven days a week 11 a.m.-2 a.m. 2ONE8 will be closed; however, the dining room will be available for expanded dining seating. Traditions Buffet will be closed. Mustang Lounge will be open seven days a week, offering cocktail service on the casino floor. Regularly scheduled entertainment in Mustang Lounge will resume with limited seating to ensure physical distancing. Eagles Landing non-smoking bar will be open seven days a week by providing cocktail service.

Q: When will the hotel reopen?

A: Shooting Star Casino will reopen the hotel on June 19 with limited occupancy.

Q: What if I had a reservation during the COVID-19 closure?

A: Our valued guests will receive full refunds for any hotel reservations booked during our temporary closure. Reservations will be automatically canceled. Guests can expect a cancellation email. Any funds collected for room reservations will be reversed and should be returned to guests within the next seven to 10 business days.

Q: When will the RV Park reopen?

A: Shooting Star Casino will reopen the RV Park on June 19 with limited occupancy.

Q: When will bingo open?

A: Shooting Star Casino and the White Earth Tribal Council has decided to offer Teleconference Bingo again. You can play Fridays and Mondays at 6pm at designated locations. Golden Eagle Bingo will remain closed at this time to protect you and our team members against the spread of  coronavirus (COVID-19).

Q: What changes have been made to the gaming floor to keep guests safe?

A: Slot machines will be spaced to ensure physical distancing. There will be limited table games with appropriate space between players. Players are required to wear a mask and gloves, which will be provided.

Q: If one of my slot vouchers expired while you were closed, can I still use it?

A: We value our guests, and once operations resume, please bring any Shooting Star slot vouchers that expired during the temporary closure to a cashier to redeem when operations resume. A cashier will be happy to assist you.

Q: When will my offers resume?

A: During this first phase of reopening, we encourage our guests to call 800-453-STAR(7827) to ask about their offers.

Q: Where can I find information on canceled, postponed and rescheduled shows?

A: For canceled concerts, ticket holders received a refund to their original form of payment. For rescheduled concerts, ticket holders get the first chance to purchase tickets for the new date.

Q: When will live music and events resume?

A: Shooting Star is working with entertainment acts to determine the best time to reschedule a show. Live music will resume in the Mustang Lounge beginning June 19.

Q: Is the event center open?

A: In this first phase, the event center will remain closed. For any additional updates, subscribe to Shooting Star SMS text messages or email at [starcasino.com].

Q: When will the spa open?

A: In this first phase, the spa will remain closed. For any further updates, subscribe to Shooting Star SMS text messages or email at [starcasino.com].

Q: Is the pool open?

A: In this first phase, the pool will remain closed. For any further updates, subscribe to Shooting Star SMS text messages or email [starcasino.com].

Q: Will I be able to use my comps for rooms and promo money?

A: We aren’t honoring birthday promos, but we encourage you to call 218-936-6711 to talk to a guest service specialist to find out exactly which promos and Star Cash are loaded on your cards.

Q: With limited capacity, will you turn people away? I live hours away and would like to know if I should come or not.

A: Yes, unfortunately, we will need to turn some guests away to maintain the ability to physical distance. We recommend arriving early in the day or coming at less busy times. We will do our best to accommodate guests within the guidelines of the CDC, WHO, and other authorities.

Q: What if I have questions that have not been addressed above?

A: Please use our online contact us page for any additional questions. Or call 800-453-STAR (7827) if you would like to speak with someone for assistance.

STAY INFORMED

As a way to stay informed throughout this challenging time during the temporary closure, we invite our team members to join us in this Team Members at Shooting Star Casino Facebook group. 

Stay safe, take care. Together, we will get through this.

a star in the community through charity

White Earth Nation supports the Native American tradition of giving back to the community through donations to local events and organizations. Shooting Star is proudly owned and successfully operated by the White Earth Nation.

To request a non-monetary donation, download a form here. Or email donations@starcasino.com for more information.

COMMUNITY INFO

Ready to shoot for the stars?

You’re par for the course with the 8th Annual Shooting Star Scholarship Golf Tournament, Friday, June 7, 2019!

REGISTER NOW to swing into our 8th annual golf tournament to support the Shooting Star Scholarship, benefiting the youth of the White Earth Nation. The prizes are well above par and the top players can win top prizes. With three-person teams, 18 holes & prizes worth hundreds, you’re sure to hit your stroke of luck.

Pictured, L to R: Hunter Clark; Star golfer, Mike Morken, Valley News Live, KVLY-TV; Brady Liebl; Blake Kahlbaugh; Former Shooting Star Scholarship recipients took 1st place in flight one, golfing for Star sponsor, Aristocrat, at the 2018 tournament

SHOOTING STAR SCHOLARSHIP DEADLINE EXTENDED!

Shooting Star Scholarship DEADLINE EXTENDED!
Due to coronavirus pandemic, application deadline extended to May 1, 2020

In an effort to support higher education within the White Earth Nation, Shooting Star founded the Shooting Star Scholarship to raise money for scholarships to be awarded to White Earth members and descendants seeking post-secondary education. Download an application form here.

A limited number of scholarships will be awarded. To be eligible, each student must meet the following criteria:

  • A high school senior graduating in 2020
  • White Earth enrolled member or descendant
  • 2019 scholarships have been awarded

scholarship resources
DEADLINE EXTENDED to May 1

Have questions or concerns?
Email us: scholarship@starcasino.com

 

Download 2020 Scholarship Application Form

2018 Awards Banquet

2018 tournament golfers had the opportunity to golf with professional athletes, including former Minnesota Vikings cornerback, Autry Beamon, former Vikings runningback, Rickey Young, and KVLY-TV Valley News Live news anchors Mike Morken and Chris Berg. A dinner and awards ceremony to honor the 26 scholarship recipients was held after the tournament at Shooting Star Casino’s Event Center.

 

Shooting Star Scholarship beneficiaries also received a certificate of recognition at commencement ceremonies in addition to their $1,000 scholarship from the fund.

2018 Overall tournament winners included:

Flight One

·       1st place: Aristocrat Team A – Hunter Clark, Brady Liebl, Blake Kahlbaugh

·       2nd place: Konami Team A – Dave Jurina, Jeff Bjerk, Jennifer Jurina

·       3rd place: Gitchi Gaming – Greg John, Al Goodwin, John Simon

2018-2019 Scholarship recipients included:
MICHAEL AGNEW Parent/Guardian: Barb & Chuck Agnew; High School attended: Mahnomen

Attending: MN  State Community and Technical College; Major: HVAC

JACOB ARENDS Parent/Guardian: Nick & Val Arends; High School attended: Dilworth/Glyndon/Felton

Attending: Concordia; Major: Pre-Law

KENNETH BENNETT Parent/Guardian: Michael & Colleen Bennett; High School attended: Laporte

Attending: Northwest Tech – Bemidji; Major: Plumbing & HVAC

TAYLOR BENSON Parent/Guardian: Jesse & Kristal Benson; High School attended: Waubun

Attending: ND State College of Science; Major: Occupational Therapy Assistant

DION BOWER Parent/Guardian: Tracy Goodwin & Casper Bower; High School attended: Waubun

Attending: Fond Du Lac; Major: Physical Education

CATHERINE BUNKER Parent/Guardian: Michael & Cynthia Bunker; High School attended: Mahnomen

Attending: North Dakota State University; Major: Paleontology

JACQUELINE DURANT Parent/Guardian: Robert & LuAnn Durant; High School attended: Mahnomen

Attending: NDSU/Concordia; Major: Interior Design/Architecture

THERESA DURANT Parent/Guardian:    High School attended: Waubun

Attending: Fond Du Lac; Major: Psychology

JESSE FAIN Parent/Guardian: Jesse & Ann Fain; High School attended: Ulen-Hitterdal

Attending: M State – Fergus Falls; Major: Robotics Engineer

KYLEE GAGNON Parent/Guardian: Michael & Krysta Heisler; High School attended: Mahnomen

Attending: Concordia College – Moorhead; Major: Nursing

BAILEY GREENE Parent/Guardian: Tony & Karlene Greene; High School attended: Thief River Falls

Attending: Northland Community & Technical College; Major: Liberal Arts

IKE HILLS Parent/Guardian: Norman & Cindy Hills; High School attended: Waubun

Attending: University of MN – Morris; Major: Biology

DEONDRA JACKSON Parent/Guardian: Jodi Anderson & Dennis Jackson; High School attended: Waubun

Attending: Minnesota State University – Moorhead; Major: Early Childhood Education or Social Work

ANDREW JOHNSON Parent/Guardian: James Johnson & Patti Kappedal; High School attended: Mahnomen

Attending: Undecided; Major: Autobody Collision & Repair Technology

MATAYA KEEZER Parent/Guardian: Cassandra Hoban & Rodney Keezer; High School attended: Waubun

Attending: Lake Superior Duluth; Major: Medical Field/Surgeon Tech

SARAH KEEZER Parent/Guardian: Melissa Keezer; High School attended: Mahnomen

Attending: Undecided; Major: Photography

WAYNE LAVOY-BRUNETTE Parent/Guardian: Joan Lavoy; High School attended: Mahnomen

Attending: M-State Wadena; Major: HVAC

ANNMARIE LENOIR Parent/ Guardian: Debra Kier; High School Attended: Mahnomen

Attending: Concordia College – Moorhead; Major: Nursing

ANTHONY MONTOYA Parent/Guardian:Indosa Montoya & Hector Montoya; High School attended: Mahnomen

Attending: Undecided; Major: Computer Science

DANIEL SNETSINGER Parent/Guardian: Edward & Sarah Snetsinger; High School attended: Mahnomen

Attending: U of M – Crookston, UND, Bemidji State; Major: Natural Resources

KARI STENSENG Parent/Guardian: Jade & Trina Stenseng; High School attended: Bagley

Attending: Bemidji State University; Major: Nursing

GRACE STEVENS Parent/Guardian: Vance & Jennifer Stevens; High School attended: Waubun

Attending: Lake Superior Technical College; Major: Nursing

ASHLEIGH STUVLAND Parent/Guardian: Brand & Alonda Stuvland; High School attended: Moorhead

Attending: North Dakota State University; Major: Biological Sciences

LINDSEY THOMPSON Parent/Guardian: Tiffany Thompson; High School attended: Mahnomen

Attending: Bemidji State University; Major: Psychology

SHAYLYN TIBBETTS Parent/Guardian:Tricia Tibbets & Jeffrey Tibbets; High School attended: Mahnomen

Attending: Minnesota State University – Moorhead; Major: Undecided

BREANNA WARREN Parent/Guardian: Tyron & Michelle Warren; High School attended: Waubun

Attending: University of North Dakota; Major: Criminal Justice