community newsroom

Shooting Star tentative reopening Friday, June 19

Since we decided to temporarily close our doors to do our part to protect the health and safety of the community, we have been making plans to safely welcome our guests and team members back to Shooting Star, as soon as it is safe to do so. We are excited to announce our tentative reopening to the public, Friday, June 19, at Shooting Star Mahnomen and Bagley. This will be the first stage of our phased approach to resume operations in the safest way possible.

While you’ve been away, we’ve been missing all of you. When you feel you’re ready to join us, our STAR team will be ready to welcome you back. We will do our part to make every effort to give you a fun, and safe, entertainment experience.

At Shooting Star, we pride ourselves on being a STAR in the community. The decision to close our doors for the first time in 28 years since opening in May of 1992 was not an easy one. We want to thank our guests and team for the overwhelming support and continued loyalty throughout this difficult time for all. While you’ve been away, we have been working diligently behind the scenes to put measures into place to keep you safe when you return.

Please see our detailed reopening plan here.

Please see our health and sanitation guidelines here. 

Continued updates will be available in the Community Newsroom on our website.

Thank you to our guests, team and community-
Scott Stevens, General Manager

– Team member questions, please contact Human Resources 218-936-2549 or your department.

Additional resources:

CDC guidelines to help stop the spread of coronavirus

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Avoid close contact with people who are sick.

Refer to these resources for reliable information about COVID-19 as it becomes available:

 

UPDATES & FAQs

What happens to my offers while you are closed? Will I get new offers once you are open again?

Thank you for your loyalty. We value our guests and once operations resume, your new offers will be available once operations resume. For up to date information please follow us on social media for the latest updates.

What happens to my Star Rewards account while you are closed?

Your Star Rewards membership is important to us. Your current Star Rewards point and comp balances will remain active through the closure and we are protecting your membership level.

Are you still honoring the Lucky Loot promotion and the Birthday promotion for March?

New drawing dates will be planned for the March Lucky Loot promotion and your entries earned up until the temporary closure on Wednesday, March 18, 5pm, will be honored. If you didn’t have the chance to participate in our March Birthday promotion, we will extend this promotion once operations resume. Be on the lookout for exciting new promotions and giveaways!

How do I get a copy of my Win/Loss Statement for my Taxes?

Your privacy matters. Win/Loss requests can be requested at starrewards@starcasino.com. To protect your account information, during the temporary closure, Win/Loss statements will be suspended. Once operations resume, Win/Loss requests will be processed. Please allow up to two weeks for processing.

Thank you for your patience.

When can I book a future reservation for your hotel? What happens if I have a current reservation while you are closed?

We look forward to your stay with us once we reopen. Our valued guests will receive full refunds for any hotel reservations booked during our temporary closure. Reservations will be automatically cancelled. Guests can expect a cancellation email. Any funds collected for room reservations will be reversed and should be returned to guests within the next 7-10 business days. All third party booking sites have been notified of the closure period and reservations will be cancelled accordingly. For up to date information please follow us on social media for the latest updates.

Will you clean your casino while you are closed?

The health and safety of our guests and team members is of the utmost importance to us here at Shooting Star. Out of an abundance of caution amid the COVID-19 concern we have not only adhered to all guidelines and directives given to us by the CDC, WHO and other government agencies, but have gone well beyond in an effort to keep our guests and Team Members safe. Cleaning efforts and health practices will continue putting your health first, even when guests are not present.

Are you paying your staff while you are closed?

During this temporary closure, all Shooting Star Team Members will continue to be paid with no impact to available Paid Time Off (PTO) balances and no disruption to medical and dental coverage through at least March 31, 2020.

What about my expiring slot vouchers?

Please bring any Shooting Star slot vouchers that expired during the temporary closure to a cashier to redeem when operations resume. A cashier will be happy to assist you.

When will you be open and how do I find out?

Our team is eagerly awaiting the MOMENT we can have you back as our guest! For up to date information please follow us on social media or sign up for our email newsletter for the latest updates.

What are you doing with perishable food?

Shooting Star is known for our commitment to being a STAR in the community in times of good, and in difficult times as well. We worked with our food and beverage partners, to shift our efforts to our White Earth communities, in coordination with tribal leadership and the EMT (Emergency Management Team) to begin providing and delivering meals to our tribal elders, starting Monday, March 23.

How do I get refunded for concert cancellations while the casino is closed?

We are doing our best to reschedule all concerts and shows that have been postponed. Refunds will automatically be issued if you purchased online or with a credit card or debit card within 7-10 business days. For those who purchased with cash, in-person, refund checks will be issued within 7-10 business days. Please call the Casino Ticket Office 218-936-6706 for questions.

When will the busses start running again?

Our Group Tours program is currently suspended during the temporary closure. For up to date information please follow us on social media for the latest updates.

STAY INFORMED

As a way to stay informed throughout this challenging time during the temporary closure, we invite our team members to join us in this Team Members at Shooting Star Casino Facebook group. 

Stay safe, take care. Together, we will get through this.

a star in the community through charity

White Earth Nation supports the Native American tradition of giving back to the community through donations to local events and organizations. Shooting Star is proudly owned and successfully operated by the White Earth Nation.

To request a non-monetary donation, download a form here. Or email donations@starcasino.com for more information.

COMMUNITY INFO

Ready to shoot for the stars?

You’re par for the course with the 8th Annual Shooting Star Scholarship Golf Tournament, Friday, June 7, 2019!

REGISTER NOW to swing into our 8th annual golf tournament to support the Shooting Star Scholarship, benefiting the youth of the White Earth Nation. The prizes are well above par and the top players can win top prizes. With three-person teams, 18 holes & prizes worth hundreds, you’re sure to hit your stroke of luck.

Pictured, L to R: Hunter Clark; Star golfer, Mike Morken, Valley News Live, KVLY-TV; Brady Liebl; Blake Kahlbaugh; Former Shooting Star Scholarship recipients took 1st place in flight one, golfing for Star sponsor, Aristocrat, at the 2018 tournament

SHOOTING STAR SCHOLARSHIP DEADLINE EXTENDED!

Shooting Star Scholarship DEADLINE EXTENDED!
Due to coronavirus pandemic, application deadline extended to May 1, 2020

In an effort to support higher education within the White Earth Nation, Shooting Star founded the Shooting Star Scholarship to raise money for scholarships to be awarded to White Earth members and descendants seeking post-secondary education. Download an application form here.

A limited number of scholarships will be awarded. To be eligible, each student must meet the following criteria:

  • A high school senior graduating in 2020
  • White Earth enrolled member or descendant
  • 2019 scholarships have been awarded

scholarship resources
DEADLINE EXTENDED to May 1

Have questions or concerns?
Email us: scholarship@starcasino.com

 

Download 2020 Scholarship Application Form

2018 Awards Banquet

2018 tournament golfers had the opportunity to golf with professional athletes, including former Minnesota Vikings cornerback, Autry Beamon, former Vikings runningback, Rickey Young, and KVLY-TV Valley News Live news anchors Mike Morken and Chris Berg. A dinner and awards ceremony to honor the 26 scholarship recipients was held after the tournament at Shooting Star Casino’s Event Center.

 

Shooting Star Scholarship beneficiaries also received a certificate of recognition at commencement ceremonies in addition to their $1,000 scholarship from the fund.

2018 Overall tournament winners included:

Flight One

·       1st place: Aristocrat Team A – Hunter Clark, Brady Liebl, Blake Kahlbaugh

·       2nd place: Konami Team A – Dave Jurina, Jeff Bjerk, Jennifer Jurina

·       3rd place: Gitchi Gaming – Greg John, Al Goodwin, John Simon

2018-2019 Scholarship recipients included:
MICHAEL AGNEW Parent/Guardian: Barb & Chuck Agnew; High School attended: Mahnomen

Attending: MN  State Community and Technical College; Major: HVAC

JACOB ARENDS Parent/Guardian: Nick & Val Arends; High School attended: Dilworth/Glyndon/Felton

Attending: Concordia; Major: Pre-Law

KENNETH BENNETT Parent/Guardian: Michael & Colleen Bennett; High School attended: Laporte

Attending: Northwest Tech – Bemidji; Major: Plumbing & HVAC

TAYLOR BENSON Parent/Guardian: Jesse & Kristal Benson; High School attended: Waubun

Attending: ND State College of Science; Major: Occupational Therapy Assistant

DION BOWER Parent/Guardian: Tracy Goodwin & Casper Bower; High School attended: Waubun

Attending: Fond Du Lac; Major: Physical Education

CATHERINE BUNKER Parent/Guardian: Michael & Cynthia Bunker; High School attended: Mahnomen

Attending: North Dakota State University; Major: Paleontology

JACQUELINE DURANT Parent/Guardian: Robert & LuAnn Durant; High School attended: Mahnomen

Attending: NDSU/Concordia; Major: Interior Design/Architecture

THERESA DURANT Parent/Guardian:    High School attended: Waubun

Attending: Fond Du Lac; Major: Psychology

JESSE FAIN Parent/Guardian: Jesse & Ann Fain; High School attended: Ulen-Hitterdal

Attending: M State – Fergus Falls; Major: Robotics Engineer

KYLEE GAGNON Parent/Guardian: Michael & Krysta Heisler; High School attended: Mahnomen

Attending: Concordia College – Moorhead; Major: Nursing

BAILEY GREENE Parent/Guardian: Tony & Karlene Greene; High School attended: Thief River Falls

Attending: Northland Community & Technical College; Major: Liberal Arts

IKE HILLS Parent/Guardian: Norman & Cindy Hills; High School attended: Waubun

Attending: University of MN – Morris; Major: Biology

DEONDRA JACKSON Parent/Guardian: Jodi Anderson & Dennis Jackson; High School attended: Waubun

Attending: Minnesota State University – Moorhead; Major: Early Childhood Education or Social Work

ANDREW JOHNSON Parent/Guardian: James Johnson & Patti Kappedal; High School attended: Mahnomen

Attending: Undecided; Major: Autobody Collision & Repair Technology

MATAYA KEEZER Parent/Guardian: Cassandra Hoban & Rodney Keezer; High School attended: Waubun

Attending: Lake Superior Duluth; Major: Medical Field/Surgeon Tech

SARAH KEEZER Parent/Guardian: Melissa Keezer; High School attended: Mahnomen

Attending: Undecided; Major: Photography

WAYNE LAVOY-BRUNETTE Parent/Guardian: Joan Lavoy; High School attended: Mahnomen

Attending: M-State Wadena; Major: HVAC

ANNMARIE LENOIR Parent/ Guardian: Debra Kier; High School Attended: Mahnomen

Attending: Concordia College – Moorhead; Major: Nursing

ANTHONY MONTOYA Parent/Guardian:Indosa Montoya & Hector Montoya; High School attended: Mahnomen

Attending: Undecided; Major: Computer Science

DANIEL SNETSINGER Parent/Guardian: Edward & Sarah Snetsinger; High School attended: Mahnomen

Attending: U of M – Crookston, UND, Bemidji State; Major: Natural Resources

KARI STENSENG Parent/Guardian: Jade & Trina Stenseng; High School attended: Bagley

Attending: Bemidji State University; Major: Nursing

GRACE STEVENS Parent/Guardian: Vance & Jennifer Stevens; High School attended: Waubun

Attending: Lake Superior Technical College; Major: Nursing

ASHLEIGH STUVLAND Parent/Guardian: Brand & Alonda Stuvland; High School attended: Moorhead

Attending: North Dakota State University; Major: Biological Sciences

LINDSEY THOMPSON Parent/Guardian: Tiffany Thompson; High School attended: Mahnomen

Attending: Bemidji State University; Major: Psychology

SHAYLYN TIBBETTS Parent/Guardian:Tricia Tibbets & Jeffrey Tibbets; High School attended: Mahnomen

Attending: Minnesota State University – Moorhead; Major: Undecided

BREANNA WARREN Parent/Guardian: Tyron & Michelle Warren; High School attended: Waubun

Attending: University of North Dakota; Major: Criminal Justice